Privacy Policy

Navitex ("we", "our", "the app") is a GPS tracker management platform operated by TrinityTech Developers. This policy explains what information we collect, why we collect it, and how you can control it.

By using Navitex you agree to the practices described here. If you do not agree, please do not use the service.

a) Account information

When you sign in with Google or Apple we receive your name, email address, and profile photo from that provider. We do not receive or store your social-account password.

b) GPS tracker data

Your physical GPS tracking device sends location coordinates, speed, heading, satellite count, and signal quality to our servers over a secure connection. We never access the location of your phone — only the location broadcast by your GPS hardware.

c) Trip and alarm history

We store the routes your tracker travels, timestamps, and any alarm events (SOS, crash, overspeed, geofence, power, tamper) so you can review them later in the app.

d) Push notification tokens

To deliver real-time alerts we register a device push token with Firebase Cloud Messaging (FCM). This token is tied to your account and deleted when you sign out.

e) Usage data

We collect basic crash reports and error logs to keep the service running reliably. These logs do not contain personal location data.

• Display live location, speed, and status of your GPS trackers.
• Store trip history and alarm events for your review.
• Send push notifications for safety alarms and maintenance reminders you have enabled.
• Authenticate your identity and protect your account.
• Diagnose technical issues and improve service reliability.

We do not use your data for advertising, sell it to third parties, or share it with anyone outside the services listed below.

Navitex uses the following sub-processors:

Location pings and trip history are retained for as long as your account is active. Alarm events are kept for 90 days. You may request deletion of all your data at any time by emailing us (see Section 8).

All data in transit is encrypted via TLS. Access to our servers is restricted to authorised personnel. Authentication is handled by Firebase, which is ISO 27001 certified and SOC 2 compliant.

Navitex is not directed at children under 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us and we will delete it promptly.

You have the right to:

• Access the personal data we hold about you.
• Request correction of inaccurate data.
• Request deletion of your account and all associated data.
• Withdraw consent for push notifications at any time in app Settings.

To exercise any of these rights, email us at support@navitex.net. We will respond within 30 days.

We may update this policy from time to time. When we do we will update the effective date at the top of this page. Continued use of Navitex after changes are posted constitutes acceptance of the updated policy.