Navitex
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CONTACT US

Let's talk

Questions about a tracker, an order, an integration, or a stubborn install? We answer every message ourselves — usually within one business day.

General inquiries

Sales, partnerships, bulk pricing, press.

hello@navitex.net

Customer support

Order status, install help, device issues.

support@navitex.net

Address

Istanbul, Türkiye

Response time

Weekdays 9:00–18:00 (GMT+3). Weekend replies within 24h.

Send us a message

Fill this in and hit send — it opens your mail app pre-filled to hello@navitex.net.

Opens your default mail app — nothing is sent through this site.

Common questions

Answers to the ones we get most often.

Do you ship outside Turkey?

Yes — we ship worldwide. Shipping fees are calculated at checkout by weight and destination.

Does the SIM card work in my country?

The Navitex SIM works across most of Europe, the Middle East, and Central Asia. Contact us before ordering if you're outside those regions.

Can I use my own SIM card?

Absolutely — every tracker has an unlocked SIM slot. Configure your APN once in the portal and you're set.

What happens after the 1-year plan ends?

Renew from the portal at USD 12/year, or bring your own SIM. Your tracker never bricks and your history is never deleted.